CANNOT OPEN IT UP

's Avatar

davenierman

09 Aug, 2015 10:29 PM

CANNOT OPEN UP PASSWORD MANAGER

  1. 1 Posted by Dyamzki at gmai... on 05 Aug, 2016 05:47 PM

    Dyamzki at gmail dot com's Avatar

    The newest update version doesn't even load the splashscreen. It automatically closes and crash without sending a report. No way for user to contact for admin to report glitch.

    Hope this alerts the admin. Thanks.

  2. Support Staff 2 Posted by Maarten Billemo... on 05 Aug, 2016 05:51 PM

    Maarten Billemont's Avatar

    Can you open the Console app and look at what text appears when you start Master Password?

  3. 3 Posted by Dyamzki at gmai... on 10 Aug, 2016 01:53 AM

    Dyamzki at gmail dot com's Avatar

    Hello Maarten B.

    The version 2.4.60 app is not making progress in loading.

    When I tap the MasterPassword icon
    (1) it loads the background (blackscreen) then
    (2) it disappears (goes back my iPhone main screen).

    Hope this detailed-problem helps.

  4. 4 Posted by Mario on 15 Aug, 2016 10:19 AM

    Mario's Avatar

    App don't starts anymore on Iphone 4/ IOS 7.1.2 since update the app.

    Hi Mr. Billemont,
    Master Password start no more since update on version 2.4.60.
    ErrorLog says:
    Library not loaded: /System/Library/Frameworks/LocalAuthentication.framework/LocalAuthentication
    Referenced from: /var/mobile/Applications/EDF2E26F-E64A-4788-A2B4-88045D0C4025/MasterPassword.app/MasterPassword
    Reason: image not found
    Dyld Version: 324.1

  5. 5 Posted by Dyamzki on 17 Aug, 2016 12:19 AM

    Dyamzki's Avatar

    Post #1 & #3 still no validation
    Please help.

  6. Support Staff 6 Posted by Maarten Billemo... on 17 Aug, 2016 03:05 AM

    Maarten Billemont's Avatar

    Sorry, why can you not upgrade your iOS version? 7 is really old now. LocalAuthentication is required for TouchID support.

  7. Support Staff 7 Posted by Maarten Billemo... on 17 Aug, 2016 03:05 AM

    Maarten Billemont's Avatar

    @ Dyamzki: Are you on iOS 7, too?

  8. 8 Posted by mario.herr on 17 Aug, 2016 08:53 PM

    mario.herr's Avatar

    Hi Maarten,
    I can't Upgrade to a higher iOS Version in iPhone 4. 

    Gesendet von Molto für iPhone

    Von: Maarten Billemont
    Gesendet: Mittwoch, August 17, 2016 05:05 vorm.
    An: [email blocked]
    Betreff: Re: CANNOT OPEN IT UP [Problems #292]

  9. 9 Posted by Dyamzki on 19 Aug, 2016 06:20 PM

    Dyamzki's Avatar

    Reply to post #7:
     Yes, I am (iOS vers. 7.1.2) and like Mario (in post #4), the stability issues is managable in my recent version (plus i do not have a laptop to hook it up & upgrade for the next version). Mostly, my apps is on the (7.1.2.) version i have, i feel left out usually when platform becomes vers. 8.0 or higher (slows my 6Gb iPhone).

  10. Support Staff 10 Posted by Maarten Billemo... on 23 Aug, 2016 02:58 PM

    Maarten Billemont's Avatar

    I've sent you both an invitation the enter the Beta program, so that I can verify I have a working solution for this problem (as I don't have an iOS 7 device handy). As soon as you both accept, I'll post a new beta build and you'll get an email inviting you to try it out.

  11. 11 Posted by dyam user on 24 Aug, 2016 05:46 PM

    dyam user's Avatar

    Thank you for confirming my [problem#292] issue
    Hope that I can use the app without any hitch.
    I accept the invitation, please send me info to discuss details
    Thank you

  12. 12 Posted by Dyamzki on 28 Aug, 2016 07:12 AM

    Dyamzki's Avatar

    Reply to post #10:
      In regards to [Problem#292], Is the unvitation to beta is still valid, if so how do I proceed ? Thanks

    P.S.
    I haven't received any
    attached instruction
    from the email

  13. 13 Posted by Dyamzki on 22 Dec, 2016 01:32 AM

    Dyamzki's Avatar

    Inregards to post#10:

       Hi again, I hope there is a solution from the Beta program. I promise I will not update unless seen the reviews for the iOS 7 device users. I hope this can be my x-mas wish before the year ends. Thank you

  14. 14 Posted by @Dyamzki on 28 Feb, 2017 08:52 AM

    @Dyamzki's Avatar

    Hello to Maarten B.

    In response to the Beta Build Invitation:
    I haven't seen the app (MasterPassword) work on my end.
    Hoping for a solution, thanks
    < dyamzki >

  15. 15 Posted by @dyamzki on 24 Apr, 2017 08:32 AM

    @dyamzki's Avatar

    Hello to the developer/s:
       Just wanted to know if any crash reports has been fixed that is just like my situation reported. Still waiting for a needed downgrade for an iOS 7.2.1 iPhone4 tweak. Thanks

    P.S.
      I still have the created crash report app if needed.
    Please advise.

  16. Support Staff 16 Posted by Maarten Billemo... on 24 Apr, 2017 08:56 PM

    Maarten Billemont's Avatar

    Have you upgraded to Master Password v2.5 on your phone?

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Already uploaded files

  • Master_Password.app.zip 3.4 MB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

27 Apr, 2017 02:28 AM
25 Apr, 2017 11:42 AM
24 Apr, 2017 08:56 PM
19 Apr, 2017 10:55 PM
14 Apr, 2017 09:02 PM

 

14 Apr, 2017 02:19 PM
11 Apr, 2017 06:15 PM
10 Apr, 2017 02:22 PM
09 Apr, 2017 10:49 AM
06 Apr, 2017 06:30 PM
30 Mar, 2017 03:27 PM