tag:help.masterpassword.app,2014-09-03:/help/discussions/problems/292-cannot-open-it-upMaster Password: Discussion 2017-05-01T13:23:52Ztag:help.masterpassword.app,2014-09-03:Comment/376078412016-08-05T17:47:30Z2016-08-05T17:47:31ZCANNOT OPEN IT UP<div><p>The newest update version doesn't even load the splashscreen. It
automatically closes and crash without sending a report. No way for
user to contact for admin to report glitch.</p>
<p>Hope this alerts the admin. Thanks.</p></div>Dyamzki at gmail dot comtag:help.masterpassword.app,2014-09-03:Comment/376078412016-08-05T17:51:16Z2016-08-05T17:51:16ZCANNOT OPEN IT UP<div><p>Can you open the Console app and look at what text appears when
you start Master Password?</p></div>Maarten Billemonttag:help.masterpassword.app,2014-09-03:Comment/376078412016-08-10T01:53:53Z2016-08-10T01:53:58ZCANNOT OPEN IT UP<div><p>Hello Maarten B.</p>
<p>The version 2.4.60 app is not making progress in loading.</p>
<p>When I tap the MasterPassword icon<br>
(1) it loads the background (blackscreen) then (2) it disappears
(goes back my iPhone main screen).</p>
<p>Hope this detailed-problem helps.</p></div>Dyamzki at gmail dot comtag:help.masterpassword.app,2014-09-03:Comment/376078412016-08-15T10:19:53Z2016-08-15T10:19:53ZCANNOT OPEN IT UP<div><p>App don't starts anymore on Iphone 4/ IOS 7.1.2 since update the
app.</p>
<p>Hi Mr. Billemont,<br>
Master Password start no more since update on version 2.4.60.<br>
ErrorLog says:<br>
Library not loaded:
/System/Library/Frameworks/LocalAuthentication.framework/LocalAuthentication<br>
Referenced from:
/var/mobile/Applications/EDF2E26F-E64A-4788-A2B4-88045D0C4025/MasterPassword.app/MasterPassword<br>
Reason: image not found<br>
Dyld Version: 324.1</p></div>Mariotag:help.masterpassword.app,2014-09-03:Comment/376078412016-08-17T00:19:49Z2016-08-17T00:19:50ZCANNOT OPEN IT UP<div><p>Post #1 & #3 still no validation<br>
Please help.</p></div>Dyamzkitag:help.masterpassword.app,2014-09-03:Comment/376078412016-08-17T03:05:02Z2016-08-17T03:05:02ZCANNOT OPEN IT UP<div><p>Sorry, why can you not upgrade your iOS version? 7 is really old
now. LocalAuthentication is required for TouchID support.</p></div>Maarten Billemonttag:help.masterpassword.app,2014-09-03:Comment/376078412016-08-17T03:05:41Z2016-08-17T03:05:41ZCANNOT OPEN IT UP<div><p>@ Dyamzki: Are you on iOS 7, too?</p></div>Maarten Billemonttag:help.masterpassword.app,2014-09-03:Comment/376078412016-08-17T20:53:48Z2016-08-17T20:53:49ZCANNOT OPEN IT UP<div><p>Hi Maarten,<br>
I can't Upgrade to a higher iOS Version in iPhone 4. </p>
<p>Gesendet von Molto für iPhone</p>
<p>Von: Maarten Billemont<br>
Gesendet: Mittwoch, August 17, 2016 05:05 vorm.<br>
An: <a href="mailto:mario.herr@gmx.net">mario.herr@gmx.net</a><br>
Betreff: Re: CANNOT OPEN IT UP [Problems #292]</p></div>mario.herrtag:help.masterpassword.app,2014-09-03:Comment/376078412016-08-19T18:20:11Z2016-08-19T18:20:11ZCANNOT OPEN IT UP<div><p>Reply to post #7:<br>
Yes, I am (iOS vers. 7.1.2) and like Mario (in post #4), the
stability issues is managable in my recent version (plus i do not
have a laptop to hook it up & upgrade for the next version).
Mostly, my apps is on the (7.1.2.) version i have, i feel left out
usually when platform becomes vers. 8.0 or higher (slows my 6Gb
iPhone).</p></div>Dyamzkitag:help.masterpassword.app,2014-09-03:Comment/376078412016-08-23T14:58:40Z2016-08-23T14:58:40ZCANNOT OPEN IT UP<div><p>I've sent you both an invitation the enter the Beta program, so
that I can verify I have a working solution for this problem (as I
don't have an iOS 7 device handy). As soon as you both accept, I'll
post a new beta build and you'll get an email inviting you to try
it out.</p></div>Maarten Billemonttag:help.masterpassword.app,2014-09-03:Comment/376078412016-08-24T17:46:13Z2016-08-24T17:46:13ZCANNOT OPEN IT UP<div><p>Thank you for confirming my [problem#292] issue<br>
Hope that I can use the app without any hitch.<br>
I accept the invitation, please send me info to discuss details<br>
Thank you</p></div>dyam usertag:help.masterpassword.app,2014-09-03:Comment/376078412016-08-28T07:12:10Z2016-08-28T07:12:12ZCANNOT OPEN IT UP<div><p>Reply to post #10:<br>
In regards to [Problem#292], Is the unvitation to beta is still
valid, if so how do I proceed ? Thanks</p>
<p>P.S.<br>
I haven't received any<br>
attached instruction<br>
from the email</p></div>Dyamzkitag:help.masterpassword.app,2014-09-03:Comment/376078412016-12-22T01:32:46Z2016-12-22T01:32:47ZCANNOT OPEN IT UP<div><p>Inregards to post#10:</p>
<p>Hi again, I hope there is a solution from the Beta program. I
promise I will not update unless seen the reviews for the iOS 7
device users. I hope this can be my x-mas wish before the year
ends. Thank you</p></div>Dyamzkitag:help.masterpassword.app,2014-09-03:Comment/376078412017-02-28T08:52:53Z2017-02-28T08:52:54ZCANNOT OPEN IT UP<div><p>Hello to Maarten B.</p>
<p>In response to the Beta Build Invitation:<br>
I haven't seen the app (MasterPassword) work on my end.<br>
Hoping for a solution, thanks<br>
< dyamzki ></p></div>@Dyamzkitag:help.masterpassword.app,2014-09-03:Comment/376078412017-04-24T08:32:22Z2017-04-24T08:32:24ZCANNOT OPEN IT UP<div><p>Hello to the developer/s:<br>
Just wanted to know if any crash reports has been fixed that is just like my situation reported. Still waiting for a needed downgrade for an iOS 7.2.1 iPhone4 tweak. Thanks</p>
<p>P.S.<br>
I still have the created crash report app if needed. Please advise.</p></div>@dyamzkitag:help.masterpassword.app,2014-09-03:Comment/376078412017-04-24T20:56:02Z2017-04-24T20:56:02ZCANNOT OPEN IT UP<div><p>Have you upgraded to Master Password v2.5 on your phone?</p></div>Maarten Billemonttag:help.masterpassword.app,2014-09-03:Comment/376078412017-05-01T05:59:50Z2017-05-01T05:59:51ZCANNOT OPEN IT UP<div><p>The MasterPassword vers 2.4.60 won't let me upgrade to the latest version. Usually, I just click the [Upgrade] button from the App Store. For now, it is still on vers 2.4.60<br>
Thanks for the reply</p></div>@dyamzkitag:help.masterpassword.app,2014-09-03:Comment/376078412017-05-01T13:23:51Z2017-05-01T13:23:51ZCANNOT OPEN IT UP<div><p>So I did some research here and it turns out that every app that gets made with Apple's current build tools only supports iOS 8.0 and up. Apple no longer supports building apps that work on iOS 7.0 or lower. Since your iPhone 4 can't be upgraded beyond iOS 7.0, that effectively leaves you abandoned for app updates. There's little I can do here - Apple appears to have forced our hand. That means, all I can recommend from here on out is that you obtain a more modern device. Sorry.</p></div>Maarten Billemont