Bug: Mac OS and andorid beta app provided different passwords

VCwolf's Avatar

VCwolf

24 Apr, 2017 08:49 PM

Hi,

I recently install the app on my MacOS desktop. Created a profile, entered two websites and seemed to work fine. I tested the web browser application, and noticed the same passwords woere giving for the two websites which is great.

When I installed the beta Android app from the your website, I noticed the passwords I was given form the Desktop App and the web site, did not match the ones provide to me in the Android app.

Can you please assist?

Thanks,

  1. Support Staff 1 Posted by Maarten Billemo... on 24 Apr, 2017 08:54 PM

    Maarten Billemont's Avatar

    Hey,

    Would it be possible to create a test user on all devices and if the problem continues to occur for this test user, give me an export file from your macOS app, or the test username and password you used?

    Could you also pass along some screenshots of this test user exhibiting the problem?

    Thanks!
    Maarten.

    — Maarten Billemont (lhunath) —
    me: http://www.lhunath.com <http://www.lhunath.com/> – business: http://www.lyndir.com <http://www.lyndir.com/> – http://masterpasswordapp.com <http://masterpasswordapp.com/>

  2. 2 Posted by VCwolf on 24 Apr, 2017 10:25 PM

    VCwolf's Avatar

    So upon further review, Android keyboard adds a space after i type in the website name, which is why the password was not the same. Looks like it works now. Going to find a new keyboard app haha.

    Thanks for replying back to me quickly.

  3. Support Staff 3 Posted by Maarten Billemo... on 25 Apr, 2017 11:42 AM

    Maarten Billemont's Avatar

    Sneaky!

    Thanks for reporting back. I'm glad you figured it out.

    Cheers,
    Maarten.

    -- Maarten Billemont (lhunath)
    http://lhunath.com - http://lyndir.com

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