Where is the Generated Login Name

shai's Avatar


23 May, 2017 01:56 PM


Where is the generated log-in name. I click on the light grey gear symbol, I see a message at bottom, "log-in name generated", but I can't figure out how to see the name.

Thanks for the great product.


  1. Support Staff 1 Posted by Maarten Billemo... on 23 May, 2017 02:30 PM

    Maarten Billemont's Avatar

    Hey Shai,

    It should show up right above the password. In the screen shot, the generated login name is "hogpicezi"

  2. 2 Posted by shai on 23 May, 2017 03:12 PM

    shai's Avatar

    Nope, it is not there. The screenshot attached was taken after I saw the alert, "log-in name generated."

  3. Support Staff 3 Posted by Maarten Billemo... on 23 May, 2017 03:29 PM

    Maarten Billemont's Avatar

    Do you have the "Generate Login Names" feature unlocked in the in-app store?

  4. 4 Posted by shai on 23 May, 2017 03:54 PM

    shai's Avatar

    Oops, sorry. That was the problem. I had paid for the security questions feature but had forgotten to pay for the user name feature.

  5. Support Staff 5 Posted by Maarten Billemo... on 23 May, 2017 03:56 PM

    Maarten Billemont's Avatar

    That's alright. Clearly, the message MP gave was confusing. I'll see about fixing that, thanks!

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